Frequently Asked Questions

Not sure about something or have a question? Check our FAQ below...

How long does it take to make a website?

Making a website is a detailed process, from design to launch. Most basic websites (from 1 - 5 pages) can take as little as 1 to 2 weeks. Shopping (e-commerce) websites take around 2 - 3 weeks and bigger customised websites can take 3 - 8 weeks.

Times vary mainly on how the customer likes initial designs & how frequently they make contact with us. We can build to deadlines that you set us.

What are the on-going costs?

Each websites running costs can vary. However most websites we build cost just $25.00 per month plus GST to run. So, the 2 main fees are your monthly hosting fee, and your yearly domain fee (if we host your domain that is). So it works out at around $279.00 per year + GST.

If you host your website elsewhere, then you will have likely no on-going fees unless you have us make changes for you.

Where are you based?

We are based in Pukekohe, which is around 40 minutes South of Auckland's CBD (can be longer on weekdays with the traffic however!). We can visit you if you need.

Can I update my website myself?

Yes, all our websites except the 'Single Pager' are updatable via a built in adminstration area. So when you've got a computer & internet connection you can log in and update page contents, photos and more!

Who owns my website once paid for?

We give the client ownership of their website once paid in full, therefore they can host / transfer the site to a provider if required without any licensing fees. Since you paid for your website, you own it! We don't lock you in like some web designers.

Can you keep my new site up to date?

If you're busy and would rather RAZOR Web Design look after your new website content updates, then that is something we can do. We can do as little or as much updating of the site as you'd like.

Who hosts my website?

RAZOR Web Design uses a hosting provider in Auckland city that is New Zealands biggest hosting company. Our servers are backed up daily and have several different data-centres that load the content to the user as efficiently as possible.

Can you modify my current website?

We can review your current website and depending on it's setup we can most likely make changes that you require. Whether it be updates to content (text, photos etc) or a general overhaul of the design and functionality.

100% Satisfaction Guarantee, how does this work?

Please read about our guarantee here.